Web Accessibility Statement

At Le Graal, we are committed to ensuring that our website is accessible to all users, regardless of ability. We believe that every guest deserves a seamless and inclusive digital experience, and we strive to meet the highest standards of accessibility across our online platforms.

Conformance Status

Our website has been developed in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, as defined by the World Wide Web Consortium (W3C). These guidelines are the foundation of compliance with the European Accessibility Act (EAA) and the EN 301 549 standard for digital accessibility.

We regularly monitor and update our website to ensure compatibility with assistive technologies such as screen readers, keyboard navigation, and voice control systems.

Accessibility Features

  • To support accessibility, our website includes:

  • Text alternatives for all meaningful images and media

  • Keyboard-friendly navigation and clear focus indicators

  • High-contrast design and scalable text

  • Semantic HTML structure and clear headings

  • Easily identifiable and understandable CTA buttons

  • Language declarations for screen reader clarity

  • Accessible forms and booking processes

Limitations and Feedback

While we aim for full compliance, some content may not yet meet all accessibility standards. We are actively working to improve these areas and welcome feedback from users to help us identify and resolve any issues.

If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

  • Email: marketing@legraal.com

  • Postal Address: LVGH Srl - Piazzale Flaminio 9, 00196 Rome (RM), Italy

We aim to respond to all accessibility-related inquiries within 5 business days.

Note on Third-Party Content

Our website may contain links to third-party platforms (such as YouTube, Facebook, Instagram, Google Maps, etc.) and may also embed third-party content to share information and promotional material.

While we strive to ensure an accessible experience across all areas of our site, we do not control the accessibility of these external platforms. If you encounter any difficulties with third-party content or websites we link to, we encourage you to let us know so we can pass the feedback along to the respective providers. You may also wish to contact them directly regarding accessibility concerns.

Ongoing Commitment

Accessibility is an ongoing effort. We conduct regular audits and updates to ensure our website remains compliant with evolving standards and continues to offer inclusive experience for all guests.

Last updated: November 2025